Privacy Policy for D&D Garage
Effective Date: 8/25/2025
At D&D Garage, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or interact with us by phone, email, or text message. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, motorcycle details, and payment information when you book services or make a purchase.
- Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies or analytics tools.
2. How We Use Your Information
Your information is used for purposes such as:
- Scheduling and confirming repair or maintenance appointments.
- Processing payments and sending receipts.
- Providing updates on your motorcycle’s service status.
- Sending promotional offers, newsletters, or updates (with your consent).
- Complying with legal and regulatory obligations.
3. Text Messaging & Compliance with U.S. and Texas Law
We may send you text messages related to your appointments, motorcycle service updates, or special promotions. To comply with the Telephone Consumer Protection Act (TCPA) and Texas Business & Commerce Code § 305, the following applies:
- Consent: You must provide express consent (written, electronic, or verbal) before receiving marketing or promotional text messages. Service-related texts (e.g., appointment confirmations) may be sent without promotional consent.
- Opt-In: By providing your mobile number, you agree to receive texts from D&D Garage regarding your service, repairs, or promotional offers.
- Opt-Out: You may opt out of receiving texts at any time by replying “STOP” to any message, or by contacting us directly. Standard carrier rates may apply.
- Frequency: Message frequency varies depending on service updates and promotions.
- No Sale of Numbers: Your phone number will never be sold, rented, or shared with third parties for marketing purposes.
4. Sharing of Information
We do not sell your personal information. We may share data only in limited cases:
- With service providers who assist in operating our business (e.g., payment processors, scheduling tools).
- To comply with legal obligations, court orders, or law enforcement requests.
- To protect the rights, property, or safety of D&D Garage, our customers, or others.
5. Data Security
We use industry-standard safeguards such as encryption, secure servers, and limited access controls to protect your personal information. However, no online transmission is completely secure, and we cannot guarantee 100% security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tools to enhance your browsing experience, analyze traffic, and personalize content. You may adjust your browser settings to block or delete cookies.
7. Your Privacy Rights
You have the right to:
- Access, correct, or update your personal information.
- Opt out of marketing emails or text messages.
- Request deletion of your personal information, subject to business and legal requirements.
For Texas residents, D&D Garage complies with all applicable Texas data protection laws regarding the handling of personal information.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will always reflect the most current version. Continued use of our website or services indicates your acceptance of any updates.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
D&D Garage
Email: contact@danddgarage.com
Phone: 281-674-4969
Mailing Address: 4006 NASA PKWY, El Lago TX 77586